Getting stranded on the road is never part of the plan—but when it happens, knowing when to call for professional help can save you time, money, and stress. Roadside assistance isn’t just for major breakdowns. It’s designed to handle all the little hiccups that can leave you stuck. Here’s when to pick up the phone and call your local roadside assistance provider.
1. You Have a Flat Tire and No Tools (or Experience)
Changing a tire isn’t always simple—especially if you’re missing a jack, lug wrench, or a usable spare. Roadside technicians are trained to change tires quickly and safely, even on busy roads or in tough weather conditions.
2. Your Battery is Dead
Whether it’s freezing weather, old battery age, or leaving your headlights on overnight, a dead battery can strike at the worst time. If you don’t have jumper cables or a second vehicle, call for a jump-start. Many tow companies also offer battery testing to determine if you need a new one.
3. You’ve Locked Your Keys in the Car
It happens more than you’d think. Roadside assistance can quickly unlock your car without damage, so you can get back on the road without calling a locksmith.
4. You Ran Out of Gas
Running out of fuel might feel embarrassing, but it’s more common than you think—especially on long trips. Roadside assistance can bring you enough gas to get to the nearest station, so you don’t have to walk for miles or wait for a friend.
5. Your Car Won’t Start (and You’re Not Sure Why)
Sometimes the issue isn’t obvious. If your car simply refuses to start, it could be the starter, alternator, battery—or something else entirely. A professional can inspect the issue on the spot and, if needed, arrange a tow to a repair shop.
6. You’re Stuck in Mud, Snow, or a Ditch
Winch-outs and light recovery services are often included in roadside plans. Trying to rock your car out yourself can cause damage or dig you in deeper—let the pros handle it.
When in Doubt, Call It Out
If you’re unsure whether you need help, it’s always better to call and ask. Roadside service exists to make your life easier and safer.
Need fast and friendly roadside assistance? Our team is ready to help—no membership required.